We use a variety of high-quality materials to create custom signage, including metals (such as aluminum and stainless steel), acrylic, and more. These materials are carefully selected to ensure durability and aesthetics, meeting the needs of diverse clients.

Order processing time is typically 2 to 4 weeks, depending on design complexity and production quantity. Once you confirm the design, we will arrange production as soon as possible and promptly notify you of any delays.

Yes, we welcome your design files. We support multiple file formats, such as AI, PDF, and JPEG. Our design team can also adjust and optimize based on your ideas to ensure the final product meets your expectations.

Since custom-made signs are produced according to specific customer requirements, we generally do not accept returns. However, if your order encounters quality issues or production errors, we will do our best to resolve the problem and provide appropriate compensation or replacement services. Please feel free to contact our customer service for more information.

Our signs come with detailed installation instructions. For most signs, we provide all necessary mounting hardware and support materials. If you need assistance, our team is happy to offer guidance based on your sign’s size and location.