Refunds & Warranty

Refund Policy
Thank you for shopping in our store, we hope you are satisfied with your purchase. If you are not satisfied, please contact us immediately after receiving the product. Here are the details of our refund policy:

Refund conditions:
Customized products are not refundable, but after-sales service or re-making will be provided for products within the warranty period, mainly depending on the specific situation.

Refund process:
Please contact us through our customer service email to explain your complaint request and we will provide further instructions.

Warranty Policy
We are committed to providing high-quality products. The warranty of all indoor use products is 1 year, and the warranty of outdoor use products is 6 months. Please contact us in time if any problems arise during this period.

Contact us
If you have any questions or need further information, please feel free to contact our customer service team. We will serve you wholeheartedly!